Measure What Matters to Customers

Тип: PDF книга

Жанр: Зарубежная деловая литература

Язык: на английском языке

Издательство: John Wiley & Sons Limited

Дата публикации: 25.04.2024

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О книге: Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company′s profits by working smarter, this is the book for you.